Latest Jobs at DEDA Hospital
3 min read
DEDA Hospital seeks to fill the below roles
QualificationBA/BSc/HND
Experience2 years
LocationLagos
Job FieldCustomer Care
Respond to customer service inquiries
Promote company’s product and services
Handle certain transactions
Identify needs/wants of customers
Make available product brochures for customers
Update details for personal and business clients, such as name and address details
Provide pricing and delivery information to customers
Perform verification of customers
Greet customers in the warmest possible way and find out their problem or reason for calling
Responsible for cancelling or upgrading accounts Assist with placement of orders, refunds, or necessary exchanges
Ensure record of payment information and other pertinent information such as addresses and phone numbers are properly kept
Greet customers in the warmest possible way and find out their problem or reason for calling
Responsible for cancelling or upgrading accounts
Assist with placement of orders, refunds, or necessary exchanges
Provide advice on company information
Ensure record of payment information and other pertinent information such as addresses and phone numbers are properly kept.
Experience: Minimum of 2 years’ experience in customer service role.
Ability to handle pressure
Good management skills, and the ability to pay attention to details
Good organizational, interpersonal, and problem solving skills
Excellent interpersonal skills
Computer proficiency
Highly motivated and enthusiastic
Ability to work under little or no supervision
Possess administrative skills, and the ability to work as part of a team
Ability to multitask and be flexible
QualificationBA/BSc/HND
Experience3 years
LocationLagos
Job FieldAdministration / Secretarial Customer Care
Maintaining diaries and arranging appointments.
Taking messages and giving feedbacks.
Accepting packages and liaising with visitors.
Must possess excellent IT skills and efficiently use a variety of software packages.
Handling correspondence of a confidential nature and ensuring that
confidentiality is maintained at all times.
Implementing and maintaining procedures/administrative systems.
Liaising with staff, suppliers and clients.
Standing as an interface between the staff and guests.
Writing reports as may be required.
The above list is not exhaustive of all duties responsible for and all other jobs none specified in the job description.
Education: Minimum Qualification: Bachelors Degree.
Experience: Minimum 3 Years experience in a similar role.
Previous clerical, secretarial or commercial work experience is essential.
Understanding and knowledge of health and safety procedures.
Have a professional approach to all routine tasks and displays a sense of responsibility at all times.
Focused on the delivery of customer service to everybody in the organisation as well as visitors.
Excellent time management, interpersonal, organisational, adaptability and team building skills.
Excellent IT and administrative skills.
Ability to communicate effectively at all levels.
•Must be fluent in written and spoken English
Smart, well groomed and confident with a professional attitude at all times.
Possessing a friendly, approachable personality.
Willing to work long hours as at when required.
Can pass a personal identity check and produce references or guarantors.
The front office customer service officer must present himself/herself and
act in a manner that is appropriate in order to protect the organisation’s image and reputation at all times.
Customer Service Officer
Job TypeFull TimeQualificationBA/BSc/HND
Experience2 years
LocationLagos
Job FieldCustomer Care
Details:
Receive customer service inquiriesRespond to customer service inquiries
Promote company’s product and services
Handle certain transactions
Identify needs/wants of customers
Make available product brochures for customers
Update details for personal and business clients, such as name and address details
Provide pricing and delivery information to customers
Perform verification of customers
Greet customers in the warmest possible way and find out their problem or reason for calling
Responsible for cancelling or upgrading accounts Assist with placement of orders, refunds, or necessary exchanges
Ensure record of payment information and other pertinent information such as addresses and phone numbers are properly kept
Greet customers in the warmest possible way and find out their problem or reason for calling
Responsible for cancelling or upgrading accounts
Assist with placement of orders, refunds, or necessary exchanges
Provide advice on company information
Ensure record of payment information and other pertinent information such as addresses and phone numbers are properly kept.
Position Requirements
Education: Bachelors Degree from a reputable UniversityExperience: Minimum of 2 years’ experience in customer service role.
Skills and Competence Requirements
Excellent communication skills – both oral and written, as well as a pleasant voice for effective communicationAbility to handle pressure
Good management skills, and the ability to pay attention to details
Good organizational, interpersonal, and problem solving skills
Excellent interpersonal skills
Computer proficiency
Highly motivated and enthusiastic
Ability to work under little or no supervision
Possess administrative skills, and the ability to work as part of a team
Ability to multitask and be flexible
Front Desk Officer
Job TypeFull TimeQualificationBA/BSc/HND
Experience3 years
LocationLagos
Job FieldAdministration / Secretarial Customer Care
Duties:
Answering telephone calls in a professional manner at all times.Maintaining diaries and arranging appointments.
Taking messages and giving feedbacks.
Accepting packages and liaising with visitors.
Must possess excellent IT skills and efficiently use a variety of software packages.
Handling correspondence of a confidential nature and ensuring that
confidentiality is maintained at all times.
Implementing and maintaining procedures/administrative systems.
Liaising with staff, suppliers and clients.
Standing as an interface between the staff and guests.
Writing reports as may be required.
The above list is not exhaustive of all duties responsible for and all other jobs none specified in the job description.
Position Requirements:
Education: Minimum Qualification: Bachelors Degree.Experience: Minimum 3 Years experience in a similar role.
Previous clerical, secretarial or commercial work experience is essential.
Skills and Competence Requirements
Good observation and presentation skills.Understanding and knowledge of health and safety procedures.
Have a professional approach to all routine tasks and displays a sense of responsibility at all times.
Focused on the delivery of customer service to everybody in the organisation as well as visitors.
Excellent time management, interpersonal, organisational, adaptability and team building skills.
Excellent IT and administrative skills.
Ability to communicate effectively at all levels.
•Must be fluent in written and spoken English
Personal Attributes
Task Focused, Proactive and Disciplined with a sense of integrity.Smart, well groomed and confident with a professional attitude at all times.
Possessing a friendly, approachable personality.
Willing to work long hours as at when required.
Can pass a personal identity check and produce references or guarantors.
The front office customer service officer must present himself/herself and
act in a manner that is appropriate in order to protect the organisation’s image and reputation at all times.
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