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Lead, Content & Portal Administration

Job Description

Key Responsibilities

• Develop a deep understanding of content markets across geographical regions.
• Provide editorial feedback on images, prioritization of trailers, and content tagging process.
• Communicate the curation team's progress and highlights to the company, on a regular basis.
• Promote and update content, banners, and content managed areas (copy & artwork).
• Ensure that all portals are live and working optimally.
• Ensure right-sizing and proper dimensioning of content on need basis.
• Upload content to the correct portal.
• Remove or fix live content if needed.
• Ensure total resolution and clearance of assigned trouble tickets.
• Understand and develop sources of traffic (& the factors that influence it): email, SEO, PPC, affiliates, social media and catalogues.
• Investigate, evaluate and assess innovative ways of driving traffic to the site.
• Produce reports to analyze the performance of all online marketing campaigns and promotions (via reports, analytics, surveys etc.).
• Continuously drive portal functions optimization /improvements.
• Coordinate changes and new portal or Apps integration together with Applications development team.
• Coordinate portal or App quality testing to discover errors and optimize usability.
• Maintain portal content playlists, both the themed collections and celebrity lists, in collaboration with content marketing teams.
• Generate creative and innovative ideas for curation, relying on data to drive the curation approach - subject to Management approval.
• Provide leadership, guidance, and support, to the subordinates.

Education and Experience

• Bachelor's degree in any relevant discipline.
• Three or more years of experience in Web development, Telecoms and VAS environment.
• Adequate understanding of basic web technologies (FTP, browsers, basic HTML, data files, etc.).
• Strong competency and comfort with developing reports and analyzing large sets of data.
• Experience in VAS Messaging, Apps, Web, Data Warehousing and Cloud concepts.
• Ability to work independently and with minimal supervision.
• Certified Big Data Management is a plus.

Knowledge/Skills/Ability:

• Good interpersonal skills.
• Good knowledge of support activities in Cloud environment i.e., AWS.
• Good knowledge of programing languages like Java, HTML, PHP, Python, Ruby, SQL, would be an added advantage.
• Intuitively understand the local market, its taste and audience, while working closely with the content managers.
• Keen editorial eye and extreme attention to detail.
• Effective communication skills – verbal & written.
• Strong with details, structured work, and processes.
• Result-driven orientation.
• Ability to evaluate content on a creative basis.
• Proficiency in MS Office suites.
• Exhibition of sound relationship management and leadership skills is mandatory for this role.
• Willingness to work flexibly in response to changing organizational requirements.
• Understanding of, and ability to work with policies and procedures of the organization.
• Hands-on experience as a Content and Portal admin for major application integration and/or major application product release is key.

Lead, Device Management & Testing

Job Functions: 

Job Description

Key Responsibilities

• Drive mobile device profile management.
• Add new device groups or device models to the portal.
• Update user agents for old device models.
• Perform and adhere to what is outlined in the test strategy and test plan.
• Execute test cases, record results and report progress.
• Incorporate test results and changes/defect into test case.
• Identify and recommend process improvements where necessary.
• Review requirements and design document and ensure they are understood.
• Lead the creation of device test plans.
• Create test cases that trace back to requirement and design.
• Perform a smoke test of the environment to ensure it is set up accurately to test against requirement.
• Prepare test data to use during execution.
• Effectively record defects that are easily communicated and understood.
• Incorporate changes that have been made into the applications testing documentation.
• Re-use existing testing documentation for new projects/releases.
• Execute according to the test schedule and escalate if deviations are foreseen or occur.
• Provide leadership, guidance, and support, to the subordinates.

Education and Experience

• Minimum of First degree in Electronic or Computer Science or any other relevant discipline.
• Minimum of 3 years direct experience as a test analyst for major application integration and/or major application product release in Telecom and VAS industry is key.
• Hands on experience at administering a device management platform is key.
• Adequate understanding of basic web technologies (FTP, browsers, basic HTML, data files, etc.).
• Strong competency and comfort with developing reports and analyzing large sets of data.
• Experience in VAS Messaging, Apps, Web, Data Warehousing and Cloud concepts.
• Ability to work independently and with minimal supervision.
• Certified Big Data Management is a plus.

Knowledge/Skills/Ability:

• Good interpersonal skills.
• Good knowledge of support activities in Cloud environment.
• Proven experience in execution of software testing solutions.
• Strong knowledge of system testing and software quality control best practices and methodologies.
• Knowledge of a vast array of the industry devices and mobile OS domain is desirable.
• Direct experience as a test analyst for major application integration and/or major application product release.
• Organizational skills to manage a wide array of testing information.
• Effective communication skills - verbal & written.
• Strong with details, structured work, and processes.
• Result-driven orientation.
• Proficiency in MS Office suites.
• Sound relationship management skills.
• Willingness to work flexibly in response to changing organizational requirements.
• Understanding of, and ability to work with policies and procedures of an organization.

Method of Application